Privacy and Cookie Policy

The protection of your data is extremely important to us. You have several options to manage and control your personal data. We invite you to take the time to carefully review the options in this privacy policy, along with the terms and conditions and any other terms that may apply.

1. General

We believe that privacy is extremely important and want to inform, respect and give you control over what happens to your data. We want to manage and use your data securely, respectfully and as a good corporate citizen in order to better serve you and provide the best possible experience. We therefore start from the principle that everyone should have control over their personal data. Below you will find information about what data we collect, why, for how long and how you can control it.

2. Application

This Privacy Policy applies to all visitors to The European General Data Protection Regulation 2016/679 dated April 27, 2016 (“General Data Protection Regulation”), the law of December 8, 1992 (“Privacy Law”), the law of June 13, 2005 (“Electronic Communications Law”) and its implementing decrees, as well as any future amendments thereto, govern the protection of your personal data. We strive to comply with our duties and to respect your rights whenever we process your personal data. For more information, please visit the website of the Commission for the Protection of Privacy [].

3. Processing of personal data and responsibilities

The term “personal data” shall mean any information relating to an identified or identifiable natural person (“the data subject”), it being understood that an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, location data, an online identifier or to one or more elements that are characteristic of a natural person. The personal data that we collect and process primarily concern the data that you yourself enter through the various pages of our website(s) and that we obtain through your use of our website(s). We act as a data controller for the purposes described in this Privacy Policy. We may collect some or all of the following data :

1.     Name
2.     Contact information: email address, phone number
3.     Demographic information: address, zip code

4. Purposes

Subject to consent, to the extent required, we collect personal data for the following specific purposes:

  • To respond to specific questions you ask us via our website
  • To send newsletters or relevant communications

If you no longer wish to receive these communications you can let us know by email and you will not be contacted from then on. 

5. Security

We strive at all times to protect your privacy, and use a variety of technical measures to protect personal data, such as: password protection and anti-virus software. If a data leak should occur with adverse consequences for personal data, you will be personally notified in the circumstances provided by law.

Our website sometimes provides links to third party sites (e.g. social media) whose terms of use do not fall within the scope of this Privacy Policy. Please read carefully their policies on the protection of personal data.

6. Provision of data to third parties

We do not sell personal data to third parties nor are they passed on to third parties unless there is a legal obligation or we have received permission from the data subject. 

7. Rights of the data subject

You may exercise a number of rights concerning the processing of your personal data against us by using the contact details set out in section 10 of this Privacy Policy. We will respond and act upon such requests in accordance with applicable law and in principle within a period of one (1) month, also in accordance with applicable law.
If you consider it necessary, you may also contact or file a complaint with the Data Protection Authority (Belgian Privacy Commission) (

Right of Objection
You have the right to object at any time to the processing of your personal data. If an objection is made by you, we will cease processing that personal data.

Right of access and transparency
You have the right to access (free of charge) the data concerning yourself and to obtain a copy of this personal data. In addition, you can ask us:

  • Whether we process personal data about you;
  • For what purposes we process them;
  • Which categories of personal data we process;
  • With which categories of third parties we share your personal data;
  • What is the origin of the data processed;
  • What rights you have.

Right to rectification and data deletion.
As a data subject, you have the right to have incomplete, incorrect or outdated personal data corrected or completed. For this purpose, you can contact us via the contact details under point 10 of this Privacy Policy. You also have the right to obtain, without unreasonable delay, deletion of your personal data. 

8. Data retention periods

We retain and process your personal data for as long as necessary to fulfill the purposes described in Section 4. 

9. Cookies & the website(s)

Apart from the data you voluntarily share with us when using our website(s), we also use cookies and other technological means to collect data.

All information, whether in the form of text, files, images or any other form is provided by us for informational purposes only. Any interested person may read this information but we reserve the right, at any time we deem appropriate, without any prior warning, to change the rules and conditions governing access to the use of the website, or to restrict access to all or parts of the website. Access to such private parts of the website may be made conditional upon the provision of information by the visitor/user of the website. The visitor/user providing such information expressly agrees that such information becomes our property and that by the mere communication of information we obtain express permission to use information in accordance with the Privacy Policy. Granting access to the private area of our website through the use of user names and passwords can be changed or refused by us at any time without this leading to any compensation.

Our website makes use of cookies. These are small text files that are created by a program on the server of the ‘’ website, but are stored on the hard drive of your PC. Cookies are technically necessary for a smooth communication between your device and our website or can be used to evaluate, improve and personalize the usefulness of the information offered and the way it is offered. There is the possibility to refuse cookies on your PC or to delete the cookies on your PC automatically after each consultation of our website.

10. Contact details

A question or request regarding personal data or this Privacy Policy may be directed to at any time.

11. Modifications

We reserve the right to amend this Privacy Policy. Amendments will always be published on this website prior to their entry into force. It is recommended that you consult this Policy regularly so that you are aware of these changes.